Frequently Asked Questions

Rug cleaning is best when we do it at our rug cleaning facility. This allows us to use our high pressure wash, drying racks and ensure the best lighting to clean any stains. We do offer free pick-up and delivery in our service area.

Our four legged family members can cause a lot of issues on rugs! Whether it's urine, fecus, or just dirt and debris from their paws, we can remove stains, pet odors and other dirt that may be left from your dog or cat.

Rugs are normally cleaned and returned within 3-5 business days (some exceptions may be made around holidays and busy seasons). When you call to book your appointment, we can schedule both your pick-up and delivery so you'll know when it will be returned.

Our rug cleaning specialists have undergone training to carefully inspect, clean and handle any type of rug. Different processes are involved based upon the fibers, dyes, and age of the rug. We carefully test the rug to ensure that the cleaning methods selected will not cause colors to fade or run in the cleaning process.

Our Rug Cleaning Process

If you've made the investment in area rugs or fine oriental rugs, you probably already know they're a little bit more challenging to keep clean than your hardwood floors and other surfaces. Let's watch the video and learn more about our cleaning process.

What Our Customers Say

Great company, great service, job well done! They picked up my 8 x 10 area rug and runner last Friday. Today, just 7 days later, my rugs were returned... Read more about Lyndie Billey reviewRead More

Everyone was real professional and nice. My rug has not looked this well since I bought it. I always used a carpet cleaner every 3 months at least... Read more about Dustin Walters reviewRead More

The two techs who returned the carpets were very kind, patient, and helpful. We had a round rug that had to be positioned (centered) under the dining room chandelier... Read more about Chuck MillerRead More

Our dog got into an entire bag of chocolate covered espresso beans (she was ok!). She got sick over the entire white carpet and it looked like black tar... Read more about Renee Craig reviewRead More

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Specialized Rug Cleaning and Repair Services in Baltimore & Columbia, MD

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